SPIRAL TERMS OF USE

Effective Date: September 22, 2026

These Terms of Use (“Terms”) govern your use of the Spiral mobile application (“Spiral” or the “App”), operated by Eternal444 LLC (“Eternal,” “we,” “us,” or “our”).

By downloading, accessing, purchasing, or using Spiral, you agree to these Terms. If you do not agree, do not use Spiral.

1. WHAT SPIRAL IS

Spiral is an AI-powered reflection tool designed to help you examine thoughts, situations, assumptions, possibilities, and potential next steps.

You can describe what is on your mind and use features such as Reality Check, Still Spiraling, Deeper Focus, personalized action plans, and narration to explore it in a more structured way.

Spiral is designed for reflection and informational purposes.

2. SPIRAL IS NOT PROFESSIONAL CARE

Spiral is not a therapist, physician, psychologist, counselor, medical provider, mental-health professional, legal adviser, financial adviser, or emergency service.

Nothing provided through Spiral constitutes medical, mental-health, legal, financial, or other professional advice, diagnosis, or treatment.

You are responsible for deciding whether and how to act on information generated through Spiral.

Where appropriate, seek guidance from a qualified professional.

3. EMERGENCIES AND CRISIS SITUATIONS

Spiral is not designed to monitor emergencies or provide crisis intervention.

Do not rely on Spiral if you believe you or another person may be in immediate danger or require urgent professional assistance.

In an emergency, contact the appropriate emergency services or crisis resources available in your location.

4. AI-GENERATED CONTENT

Spiral uses artificial intelligence to generate personalized reflections and other content based on information you provide.

AI-generated content can be incomplete, inaccurate, unexpected, or inappropriate for a particular situation. Spiral may misunderstand information you provide or generate a response that does not reflect the full context of your circumstances.

You should use your own judgment when considering Spiral’s responses.

Spiral does not guarantee that any generated interpretation, possibility, suggestion, action step, or narration is accurate, complete, or appropriate for you.

5. YOUR CONTENT

You retain ownership of the content you submit to Spiral.

By submitting content, you authorize Eternal and the service providers necessary to operate Spiral to process that content for the purpose of providing, maintaining, securing, and improving the functionality you request, subject to our Privacy Policy.

You represent that you have the right to submit the content you provide.

Do not submit information about another person if you do not have the right to provide it.

6. PRIVACY

Your use of Spiral is also governed by the Spiral Privacy Policy.

The Privacy Policy explains how information is processed, stored, and handled when you use Spiral, including the role of service providers used to power its backend and AI functionality.

7. FREE USE

Spiral currently includes 2 complimentary Spirals per calendar month for users who do not have a paid subscription.

Complimentary Spirals do not roll over into future months.

Associated features included within a Spiral may be governed by the App’s current usage rules.

Eternal may modify the availability or structure of complimentary usage in future versions of Spiral, subject to applicable law and platform requirements.

8. PAID SUBSCRIPTIONS

Spiral currently offers monthly auto-renewable subscription options.

The available plans are:

Spiral 10 — $0.99/month

Up to 10 Spirals during each paid subscription period.

Spiral 30 — $2.99/month

Up to 30 Spirals during each paid subscription period, including narration.

Spiral Unlimited — $4.99/month

Unlimited customer-facing Spiral usage during the subscription period, including narration, subject to reasonable technical, security, and abuse-prevention measures.

Actual prices are displayed through Apple’s purchase system and may vary by country, currency, taxes, or changes made through the App Store.

The price displayed by Apple at the time you subscribe is the price applicable to your purchase.

Apple’s purchase interface and App Store information control if there is a discrepancy between a price stated in these Terms and the price presented to you by Apple.

9. RENEWAL AND BILLING

Paid Spiral subscriptions are billed through your Apple Account.

Subscriptions automatically renew at the end of each subscription period unless canceled in accordance with Apple’s subscription rules.

Your Apple Account will be charged according to the price and terms displayed during purchase.

Eternal does not directly process your payment-card information for App Store subscriptions.

Apple’s applicable billing, refund, renewal, and payment policies also apply to purchases made through the App Store.

10. CANCELLATION

You may manage or cancel your Spiral subscription through your Apple Account subscription settings.

Deleting Spiral from your device does not automatically cancel an active subscription.

Cancellation generally prevents future renewal; access to paid features may continue through the remainder of the already-paid subscription period in accordance with Apple’s rules.

11. RESTORING PURCHASES

Spiral provides a Restore Purchases option for eligible App Store purchases.

You may use this feature when appropriate to restore access associated with your Apple Account.

12. UPGRADES AND DOWNGRADES

If you change between Spiral subscription tiers, the timing and billing treatment of that change may be determined by Apple’s subscription system.

Spiral may preserve usage already consumed during the applicable subscription period when changing plans.

The App will apply the functionality associated with the subscription status reported by Apple.

13. USAGE ALLOWANCES

Usage allowances associated with paid plans apply to the relevant subscription period and do not roll over unless Spiral expressly states otherwise.

A Spiral generally refers to the initial Reality Check generated from an entry together with the associated reflection experience defined by the App.

Reasonable technical limits, security controls, or abuse-prevention measures may apply even to plans described to customers as “Unlimited.” These measures are intended to protect the availability, security, and integrity of the service rather than establish an ordinary customer-facing usage allowance.

14. NARRATION

Narration is available on supported subscription plans.

Narrated content is generated from Spiral content and may be cached locally on your device to support playback.

Availability of voices, narration technology, or narration features may change over time.

15. AVAILABILITY OF SPIRAL

We work to keep Spiral available and functioning, but we do not guarantee uninterrupted or error-free operation.

Features may temporarily become unavailable because of maintenance, network conditions, third-party services, technical failures, security concerns, or circumstances outside our control.

We may modify, improve, replace, add, or remove features as Spiral evolves.

16. ACCEPTABLE USE

You may not use Spiral to:

• Violate applicable law;

• Infringe another person’s rights;

• Attempt to gain unauthorized access to Spiral or its infrastructure;

• Circumvent usage limits, subscriptions, security systems, or technical restrictions;

• Interfere with or disrupt Spiral’s operation;

• Reverse engineer or exploit the service except where applicable law expressly permits it;

• Use automated systems to abuse or place unreasonable demands on the service; or

• Submit content that you do not have the right to provide.

We may take reasonable steps to protect Spiral and its users from fraud, abuse, security threats, or misuse.

17. INTELLECTUAL PROPERTY

Spiral, including its software, design, branding, interface, visual elements, original written material, and other proprietary content, is owned by or licensed to Eternal444 LLC and is protected by applicable intellectual-property laws.

These Terms give you a personal, limited, non-exclusive, non-transferable right to use Spiral for its intended purpose. They do not transfer ownership of Spiral or Eternal’s intellectual property to you.

Your own submitted content remains yours as described above.

18. THIRD-PARTY SERVICES

Spiral relies on third-party technologies and services to provide certain functionality.

Those services may have their own terms, policies, availability, and technical limitations.

Eternal is not responsible for outages or changes to third-party services outside our reasonable control, although we will work to maintain Spiral’s functionality where reasonably possible.

19. DISCLAIMER OF WARRANTIES

To the extent permitted by applicable law, Spiral is provided on an “as is” and “as available” basis.

We do not guarantee that Spiral will always be available, error-free, completely secure, or that AI-generated content will be accurate or suitable for every circumstance.

Nothing in these Terms excludes warranties or rights that cannot lawfully be excluded.

20. LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Eternal444 LLC and its owners, affiliates, service providers, and representatives will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to your use of Spiral.

Nothing in these Terms limits liability that cannot legally be limited or excluded.

Your rights may vary depending on where you live.

21. SUSPENSION OR TERMINATION

We may restrict or terminate access to Spiral where reasonably necessary because of fraud, abuse, security threats, violation of these Terms, legal requirements, or conduct that threatens Spiral or its users.

You may stop using Spiral at any time.

Stopping use of the App or deleting it does not itself cancel an active App Store subscription.

22. CHANGES TO SPIRAL OR THESE TERMS

Spiral will evolve over time.

We may update these Terms to reflect changes to the App, subscriptions, technology, legal requirements, or business practices.

When material changes are made, we will update the effective date and provide additional notice where required.

Continued use after updated Terms become effective constitutes acceptance to the extent permitted by applicable law.

23. GOVERNING LAW

These Terms are governed by the laws of the State of New Jersey, United States, without regard to conflict-of-law principles, except where applicable consumer-protection law requires otherwise.

Nothing in these Terms deprives you of mandatory consumer rights available under the laws applicable to you.

24. CONTACT

Questions about Spiral or these Terms can be directed to:

Eternal444 LLC

Email: support@eternal444.com

Website: eternal444.com